Message: Return type of CI_Session_database_driver::open($save_path, $name) should either be compatible with SessionHandlerInterface::open(string $path, string $name): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
Message: Return type of CI_Session_database_driver::close() should either be compatible with SessionHandlerInterface::close(): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
Message: Return type of CI_Session_database_driver::read($session_id) should either be compatible with SessionHandlerInterface::read(string $id): string|false, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
Message: Return type of CI_Session_database_driver::write($session_id, $session_data) should either be compatible with SessionHandlerInterface::write(string $id, string $data): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
Message: Return type of CI_Session_database_driver::destroy($session_id) should either be compatible with SessionHandlerInterface::destroy(string $id): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
Message: Return type of CI_Session_database_driver::gc($maxlifetime) should either be compatible with SessionHandlerInterface::gc(int $max_lifetime): int|false, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
Our automated patient satisfaction survey is a great tool to immediately interact with patients regarding their visit experience. First, it supplies a great deal of information to the healthcare provider about the patient’s perception and their experience with the quality of service. This information is vital to any healthcare practice in order to improve upon the quality of service and the patient experience. Second, immediate interaction with patients is an opportunity to better manage patient opinion about a practice. Getting feedback from a patient immediately after a visit provides an opportunity to open a dialogue about the patient’s experience. This strategy is an effective method to inform the patient that they are important and their opinion matters. By proactively asking for feedback about the patient's experience, even if the patient were not entirely satisfied with the service, it is unlikely that they would place a negative review about the practice on social media or online rating sites.
Our automated patient satisfaction survey is designed with the user in mind for a quick interaction. The electronic survey can easily be completed in less than 2 minutes. Immediately following the patient’s visit, upon exiting the visit the patient is prompted to complete the survey. The immediate proactive interaction results in more than 97% completion rate and delivers a wealth of actionable insights to a healthcare practice.
Healthcare providers can access the survey summary data through their online healthcare provider dashboard modules with just a click. These patient insights including real-time provider star ratings can be embedded on the provider’s profile web page. This is one of the most powerful marketing tools for any healthcare practice.
Collecting patient survey responses creates a full cycle of patient interaction and engagement, starting with setting appointment, appointment reminder, accessing the waiting room, the visit, and the conclusion of the visit. This combination of communication is a powerful two-way communication strategy with the patients to encourage engagement and creates loyalty while improving patient satisfaction.
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